Many Primavera P6 EPPM implementation approaches focus on installing, configuring, training and rolling out Primavera P6 EPPM. While this approach seems to make a lot of sense and is often touted by tool vendors as a proven approach, it is not uncommon for implementations to falter, or worse, fail.
From Classroom To Success
One area of risk involves the way end users are trained and supported. While classroom training in Primavera P6 is provided by our experienced instructors, it is not always sufficient to make the necessary changes in their day to day work. It’s all too easy for them to drift back to the old ways of working.
Therefore, it is essential to monitor how new project management techniques and processes are being adopted beyond the initial training. Equally, Primavera P6 training should be role-based and focused on the functionality necessary for users to be effective. Finally, it is important to provide direct support to individuals where and when it is needed. This could involve brown bag lunches, one-on-one sessions, setting up a ‘war room’, etc. so that users have a way to get immediate support when they experience difficulties.
Online Support Systems
We can implement online support systems which give end users help exactly when they need it. Examples include a combination of online video training, video vignettes, forums, FAQ’s and central repositories hosting templates, data examples, quick start guides, process guides, etc.
Mentoring and Coaching
Our consultants work with your team to ensure that every step of the deployment is thoroughly understood. We also make sure that all parties are bought in to the approach. As problems arise, your team members are not only kept in the loop, but are directly involved in developing solutions.
We do not work in a vacuum and keep your people in the dark. We make sure that by the time we are finished, your team members are the subject mater experts. They are independent and fully capable of driving the growth and maturity of the system and its users.
Using our planned and structured approach to mentoring and coaching provides timely guidance to end users when they need it most. It guides your team through new processes and tasks and when they need to be performed. Ten Six also provides support through the first few reporting cycles which helps identify and eliminate problems and issues early. This significantly improves user adoption.
Call Ten Six today and improve your user adoption!