Join our free 60 minute webinar to learn how to use process design/redesign to ensure successful project outcomes.
As a program or project manager you know that Productivity and Quality are main drivers for determining if you can successfully meet your schedule/budget and quality/system-performance objectives.
Processes need to be designed, managed, maintained and improved just like the products, services, results that projects are creating and delivering to customer(s). Just like projects themselves processes need to be managed and maintained.
One often overlooked factor that directly impacts project success are processes that projects depend upon or that projects develop to deliver results. Many project managers and their teams struggle and most often, just accept, process that fail to meet project schedule, cost, or quality objectives. The consequences are too often:
- Missed dates
- Lower than needed quality
- Substantial rework… and more schedule delays and budget overruns
- Frustration in the team
- Customer dissatisfaction
By addressing the root cause of delays, cost overruns, and customer frustrations, projects can finally run as expected, with much less effort and firefighting. Relationships between project managers and their peers improves, because those being managed finally have a process that supports excellent results – they aren’t set up for failure.
Join us and learn how to tackle these most vexing of problems from an expert in the field who has helped many companies to address these issues in projects and delivered very impactful results that have improved customer satisfaction, project schedule dates, quality and budgets.
We will present and discuss how to execute a top down approach to risk management that, if done correctly and repeatedly, will result in better communication, decision making, and engagement of all project players.
You Will Learn:
- How to know if you have a process problem
- How to measure process performance (if you can’t measure it, you can’t improve it)
- How to dissect processes and redesign them to improve them
Live Webinar Date
We will be holding our live 60-minute webinar on the following date:
- Tuesday May 16th, 2017 – 11am (Eastern)